PRIVACY

Your business information

How ATNA Foods handles company website enquiries and customer applications.

ATNA Foods is responsible for information submitted through this company website. For questions about this notice, access or correction requests, or to withdraw an application, email sales@atnafoods.com.

What we ask for and why

Business applications ask for your customer type, legal and trading names, business registration number and jurisdiction, owner names and business roles, business address, contact details and purchasing needs. We use these details to assess the business application, contact you and prepare the next steps for an account. Please provide only information you are authorized to share. Do not send personal government identification numbers, identity documents, payment-card details or passwords.

Consumer-interest requests ask for contact details, location and purchasing interests. Supplier enquiries ask for business and contact details, country and the information you choose to provide about your products and supply capabilities.

Review and account approval

Requests are emailed to sales@atnafoods.com for manual review by ATNA staff who handle the enquiry or application. Submitting a form does not create an ordering account, approve business pricing or subscribe you to marketing. The retailer ordering portal at atnafoods.ca uses Shopify and has its own account, order and privacy information.

Website and email providers

Cloudflare hosts the website and runs Turnstile to help detect automated abuse. Turnstile processes technical signals such as IP address, browser information and the website origin for security and improvement of its bot detection. See Cloudflare’s Turnstile Privacy Addendum.

The form passes your request through our website server and Resend for delivery to our Google Workspace sales mailbox. Resend is configured in North Virginia, USA. Cloudflare, Resend and Google may process information outside Canada, where local laws may permit access by authorities. Their service records and backup practices can have different retention periods from ATNA’s mailbox handling. See Resend’s privacy policy and Google’s privacy policy.

How long applications are kept

For unsuccessful or withdrawn customer applications, ATNA staff review and delete application emails after 90 days from the last contact, unless a legal obligation or an active dispute requires longer retention. This is a manual handling policy; the form does not automatically delete mailbox messages. Approved customer and account records follow ATNA’s existing business-record policy. Other enquiries are retained while needed to respond and manage the business relationship, subject to applicable record-keeping requirements.

Security and your choices

Form transmission uses HTTPS. We limit the form fields, check requests on the server, use bot verification and rate limiting, and keep provider credentials outside website files. No system can guarantee absolute security. You can contact ATNA to ask about your information, request correction or deletion where applicable, or withdraw your request. We may need to verify your identity before responding.

This company website does not add advertising or optional analytics scripts. Necessary hosting and bot-protection processing still applies. This notice applies to company website forms; the separate Mail Desk notice continues at its existing link.